Ambar Boutique is accepting CRYPTO Currency as your purchase payments
Ambar Boutique

Inspiring soft furnishings for your growing business

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Some frequently asked questions related to ordering, shipping, payments, returns, account management and some general information.



AB: Our FOB Canada shipping point is Markham, Ontario. Our FOB USA shipping point is Benzonia, Michigan (Federal Identification Number required).

AB: First, you will need to create an online account. This will allow you to view prices and quantities of all our products. Then. Choose the products you wish to place order for and add to cart. From your cart, you can click checkout, add your billing address and payment method and we’ll happily send you the order along with an email confirming your order.

AB: Our minimum order amount is $500. In cases of lower order amounts, a $50 handling fee will be charged.

AB: We accept Visa, Mastercard and American Express. In case you would like to use alternative payment method please email us at customerengagement@ambarboutique.com.

AB: We ship LTL by the pallet. Freight varies by order size and shipping destination. Orders over $2,000 qualify for a 15% freight cap to destinations in the United States.

AB: We will ship your order as soon as possible. Typical shipping time is 3 to 5 business days after an order has been placed and once the payment has been received.

AB: Email customerengagement@ambarboutique.com with all the details of the defective product, and include photos within 48 hours. Customer service will be in touch with you within 5 business days to replace the product or generate your credit.

AB: We try our best to keep prices consistent. However, prices are subject to changes without notice. Products are billed at prices effective when ordered/billed.

AB: Any unwanted or undamaged returns will not be accepted without prior authorization. Email customerengagement@ambarboutique.com. A 20% restocking fee plus freight will be charged. Original packaging must accompany all returns. 

AB: You cannot cancel orders online as they pass through our online system for processing immediately after they are placed and our system simply doesn't allow for changes or cancellations to be made. Be sure to double-check everything before processing your payment. Email customerengagement@ambarboutique.com directly if you would like to cancel order and we will discuss next steps.

AB: No, modifications can be made (product, size or colour) to an order that has been placed. Email customerengagement@ambarboutique.com in case you would like to cancel an order and discuss next steps.

AB: Yes, we understand cyclical business trends and needs. If there is a case of back logged orders, we can work with your schedules.

AB: By signing up to our newsletter (at the bottom of the page).

AB: Promotions can't be combined. Therefore, we reserve the right to enable or disable discount codes depending on a current promotion.

AB: Click on the unsubscribe link which is always present at the bottom of the newsletter. You will be removed from it instantly.

AB: Send us an email at customerengagement@ambarboutique.com and we will make every possible effort to respond to your query within 2 to 4 business days.

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